Monthly Archives: May 2013

Three Deadly Mistakes Videos Make When Selling A Service

I’m in marketing and advertising. I’ve been doing it for the past thirty years. And I’m a sucker for a good headline.

Yeah, I’ll click on your blog post and skim it to see if there’s any new information. I’ve kept track, and actually only 8% of the time will I find something new, compelling or share-worthy. And when there’s a great headline that announces “More To Come – just click on the video”… my itchy trigger finger goes to work on my mouse. Unfortunately, I usually soon run into a roadblock or two.

It’s always a video for someone selling a service. They’re usually so passionate about what they do (and for the most part, that’s a good thing) but in reaching for that compelling factor and trying to build suspense for the point where they turn you from a viewer into a customer, you’re going to find one or all of the following deadly mistakes:

1. Poor Audio – What part of **Don’t stand across the room and think your camera’s microphone is sufficient** do they not understand? It’s hard to listen to someone trying to convince me of something when they’re talking from the bottom of an echo-y barrel.

2. Too Long – After I click on a video, I watch the timeline to see how long the thing is. THIRTY MINUTES?? Nope, I won’t be staying around. Why not break it up into manageable chunks? With three or four videos, you can break them into chapters and provide a description of each chapter. That will help not only your viewers decide what to watch, but also your search engine optimization for those videos.

3. Death By Powerpoint – I’m watching a video. I don’t necessarily want to read. Honestly – is there really anything THAT compelling on those slides? Why not strip the audio out of it, make it downloadable to someone’s iPod, and offer to send them a link to the slides. Hey! And now you’ve harvested email addresses for future marketing!

Marketers and business coaches are especially guilty of these. Watch for these deadly mistakes next time you click on a How To or an explainer video. And if you find anything like that on your own site, give me a shout and I’ll show you hot to fix it.

–that’s a wrap.

How To

I’m really amazed at the number of videos out there that are not taking advantage of the words and phrases folks are searching for. If you want your video, and ultimately your website, to be found by people who are searching for what you do, then use one of the most powerful phrases in search engines: “How To…”

Whether you are creating new products and services, or updating existing ones, make it easy for your customers by showing them How To… select the proper (fill in the blank), How To Use… (your product) Correctly, How To Troubleshoot….(what they currently have). The list is endless, literally. Then, be sure you have that magic phrase in your title, in your tags, and (if you’re embedding the video on a separate page) in your page title.

If people buy from people they trust, you can turn yourself into a ally with compelling and credible “How To” videos. Just remember to keep it simple, use numbered steps when possible, and aim for a recap at the end of your video that wraps everything up neatly. Studies have shown that it takes just three videos for a website to raise their credibility score to Expert by their viewers.

— That’s a wrap.