Category Archives: DIY ?

For People Who HATE Being On Video


I produce video for small business. Sometimes I have to be on camera myself, but I don’t really like it.
I meet a lot of folks in the same boat.
That’s why I’m offering a new series: A masterclass for people who hate being on video.
It’s a series with multiple parts, so watch each one (new ones are added on a regular basis) and see if these techniques help you feel more comfortable and help your performance.
Let me know what you think. Here’s the link to the YouTube playlist where all episodes will be added:
https://www.youtube.com/playlist?list=PLIm6yWYuxCfE1x7VCUjCanKzznQ3VvQad

–That’s a wrap.

I KNOW A GUY

I know a guy
One of my website partners referred a longtime client to me. Of course, he wanted a video, BUT he was having a friend put something together for his business.

Then, he sent that to me.

In the entire video, his business name wasn’t even mentioned. There was also no call to action – the video simply ended. To top it off, his friend had found some stock footage of a man searching for something on his laptop. In that piece of stock footage, you could see – reflected in the man’s glasses – what he was searching for. It had nothing to do with the client’s business.

One of my products, #NoContact Video, Uses stock footage along with client-supplied photos to create a compelling 60 second video. The price is ultra affordable, so I sell a lot of those to companies where I can’t travel to shoot.

While my client had sent me some photos, I used those in a montage instead of inserting them directly into the video. Then, after a couple of hours searching for other footage I could use for his very specific industry, I rolled that in with some animated graphics that spoke to his features and benefits. Finally, I added a directed call to action.

My small business client loved it, and wanted to use it immediately. We’ll keep track of the number of views it gets and the amount of business it generates.

So just because you “know a guy”, it always pays to check in with a professional. The savings in time and hassles could be worth it.

–That’s a wrap.
Ron Harper is the founder of Videos On Your Website, a Cincinnati digital marketing firm specializing in video web content for businesses. Read more at Videos ON Your Website.

Should You Embed Videos From Other Companies?

Embedding Videos
Problems with embedding videos from other companies

If you can’t produce your own videos for your website, why not just find some others and embed them? Simple, right? Well, not exactly.

Many businesses have a dedicated “Videos” tab on their site for relevant content. Often, someone will curate video content from other sources and believe this is a valuable practice. But just as often it is fraught with problems. The image above is taken from a company website that has many videos embedded from YouTube under their “Videos” tab.

Can you see what’s wrong?

Somewhere along the way, the original content creator has removed the video, leaving blank spots with no content on the page.
Here’s why it’s not a good idea to use other folks’ videos:

    1. You have no control over their content. And if their videos are monetized on YouTube, they could be showing an ad that is counter-productive to your business.
    2. The videos may have a call to action or a link that takes visitors away from your website.
    3. The practice really does nothing to help your Search Engine Optimization and get you found more often.
    4. The best course of optimizing with videos is to have relevant content on all of your pages, especially on your About Us page. Videos under a dedicated tab may be overlooked by your visitors.
    5. Google loves original content. That means videos specific to your business and your message with a few lines of text that compel the viewer to click and watch.

Business websites that use a “Videos” tab are often not updated frequently, so problems like the image above are missed for a long period of time.
Original, professionally produced video content is affordable and gives your business an advantage over the competition. Remember – if you use video, and they don’t: You Win!
–That’s a wrap.

Ron Harper is the founder of Videos On Your Website, a Cincinnati digital marketing firm specializing in video web content for businesses. Get a FREE Video Buying Guide at Videos ON Your Website – Cincinnati and Dayton Video Production Guide.

DIY Video With Teleprompter – Good Views – Season 2020, Episode 1

Well, Here we are, and Good Views is back. It only took a pandemic to get some more episodes recorded. Truth be told, I have three others that we recorded almost a year ago that never made it into editing and post production… but, maybe sometime. My inspiration with the #WorkFromHome edition was that – well, maybe I can offer some tips for folks doing DIY videos. I am seeing a lot more of them – either folks are really getting bored, or we all have a lot more time to work on promoting our business. Either way, I still believe that any kind of video content is better than no content.

So for those of you trying to do this on your own, I have some tips and tricks that will help you with your on-camera performance. In upcoming episodes, we will talk about the best ways to look good on camera, how to be comfortable and confident. And to kick things off, Intellectual Property attorney Shannon Villalba is pretty proud of the teleprompter app she uses. Having that script in front of her has actually spurred her to start making more videos. Shannon uses an iPhone, and the app is available on the Apple store, but there are some equally nice apps for Android. One of them is Parrot Teleprompter, which is free. The one I use in the field is Teleprompter Pro. I use it enough that it justifies the small expense. It also works very well on my Windows 10 laptop, which folds in half to fit under the two-way mirror which is the part that the talent sees. Anyway, here’s the latest Good Views. I hope you enjoy and can share.

If you have any questions about teleprompters, shoot me an email. Thanks to Shannon. She’s a great attorney, by the way. You can reach her at http://thevillalbafirm.com
–That’s A Wrap

Customer Testimonials Become Yes-timonials With Video

Many websites have testimonials. If someone is in the service industry, or one of the trades, it’s simple to take a couple of lines off of a comment card and post it. Many of those choose only to identify the customer by first name and last initial. Then the question becomes: Is that testimonial compelling enough to close a sale? I can tell you from experience it is not.

Your customers have a story to tell about their relationship with you. That story should not only show the connection, but it should have emotion and together, those factors can help prospects form a deeper connection with your brand. You can turn those ordinary customer testimonials into YES-timonials with a well-produced video. Each video must have three things: 1. Credibility, 2. Relatability, 3. Full Disclosure.

The word Incredible actually means Not Credible. I’ve written before about the service where you can get actors to rave about your product or service on video. Their acting is over-the-top, and they’re too polished. How can that be at all credible? Trust and believability is established within a few seconds of listening to someone. If they are credible, you’ll want to keep listening.

The customer must be relatable. They should be in the same demographic as the target customer, and they must look and talk the same as well. There is one testimonial I see a lot with a couple of women from Wisconsin raving about a certain website. Their stats show that they do very well in the Midwest, but their customer base is almost non-existent in Tennessee, Georgia, Arkansas and Texas.

There must be full disclosure. Did you know that many products give out samples to professional reviewers? They must report it if that is the case. Some do not. Full disclosure also extends to the customer’s name. They can’t be listed as “Bill R.” And that also means they must sign a waiver and agree to have their name listed under their testimonial

I recently produced a series of video YES-timonials for someone who advises folks on retirement goals. We had one from a CPA who described how he went from a skeptic to a raving fan. We produced another one targeted at Millennials. The messages are compelling and make you want to find out more.

Videos are six times more likely to be shared than a photo. And Forbes says 64% of customers are more likely to buy a product online after watching a video about it.
If you’d like to learn more about making video YES-timonials, ask for my e-book and learn the good, the bad, and the awkward of having to do it yourself.

–that’s a wrap.

HOW MUCH DOES A VIDEO COST TO PRODUCE?

How much does video cost to produce?
Businesses can spend $300 a month to have a coupon on the back of a grocery receipt. They can spend $2,000 on a newspaper or magazine ad. A successful broadcast campaign can run five figures. These are the folks who have not yet discovered the power of online video.

How many ways are there for a business to communicate, market and entice its prospects?
Basically, there are only three: Broadcast, Print, and Online. Each medium has its own advantages and limitations, whether intrinsically or monetarily.

Broadcast is radio and television. Companies buy advertisements. Those ads take up a finite amount of time in the broadcast day. The more successful the outlet, or in many cases the daypart, the more expensive the ad. Nighttime radio in a small town can be had for a few dollars, while a 30 second spot on the NFL Championship game could cost upwards of a half million dollars. Many local broadcast stations produce their clients’ spots for free. National campaigns can have a feature film budget. And in both radio and television, the clusters of spots have gotten longer. But the twelfth commercial in the set pays the same as the first.

For print, size matters. Full page, and 4 color display ads run into the thousands. But print can also cover the direct mail pieces, or the backs of grocery store receipts. Those vehicles tend to be more reasonable for small business depending on the length of the contract and the area of distribution. There is usually a setup fee for the printing.

Online banner ads and platforms such as Google AdWords have been around almost since the inception of the modern day internet. Advertisers pay each time the ad is clicked, or for a particular action (a lead or a conversion) and the rates fluctuate wildly. Production costs vary too, from graphic design to video production for “pre-roll” advertisements.

Here’s what many companies miss: you also must determine the shelf life of an ad and figure that into the cost as well. For radio and television, when your 30 seconds is over, it’s gone. For print, if the ad doesn’t catch the eye, the page is turned, the coupon is thrown away, the envelope isn’t opened, you’ve failed.

But what if there were a way to actually ATTRACT prospects to your message in a way that they found entertaining and informative no matter where they are or when they search? There is.

But it’s not advertising, at least not in the traditional sense.

Folks who search you out are aching to have their questions answered. To find out what you do, and how well you do it.

The CONTENT you put in your online presence is accessible 24/7. It doesn’t disappear like broadcast. It doesn’t get tossed in the garbage like print. So its shelf life is as long as it needs to be. And that decreases the overall cost.

The companies who advertise on the backs of grocery store receipts, or in the neighborhood value magazines, or in the direct mail coupon packs are perfect clients for me, because I can do a better job of delivering their message at about the same price they are currently paying.

Yes, there are video production services out there charging $1,000 per finished minute. In my world, that could be three months worth of compelling content videos.

Consider the message. Consider the audience you’re trying to reach. Consider the shelf-life of the message. One of my original clients just refreshed his video after seven years! It was working extremely well for him, but he wanted to use it on his mobile website, and the video was in Flash format, instead of MP4. This time we shot two specialized pieces and testimonials. His clients love his service, and now he’s poised to grow the business even more.

For video, Facebook Live, Periscope, and other apps can bring an immediacy that other mediums can’t touch. DIY video can be alright, depending on where it is going to be used. If you’ve invested a thousand or more into your website, you may not want your brand to be represented there with an amateurish video.

Professional video can be added to your website or blog for just a few hundred dollars. If you’re looking to build a content video library, regular monthly or semi-monthly shoots can lower that figure even more. It’s an investment that will pay off. It’s an investment you want to make in your business before the competition does.
— That’s a wrap.

Customer Testimonials: Five things to watch for. (and one of them can make all the difference in your video)

80 percent of Americans research online before ever hitting the “Buy” button. and reviews as well as customer testimonials are powerful methods to bring the prospect one step closer to buying from you.

I see lots of websites in Cincinnati who have a page of glowing reports of their products and services, features and benefits. Unfortunately, most of those testimonials are signed “S.P.” or “Mary C.” Are they real people? You’re not really sure. Given a company that uses these kinds of customer comments and one that uses video testimonials from customers, guess which one is going to have more engagement? I hope you said video.

Customer testimonials on video are usually the first kind of web content a business owner thinks about. If done well, it’s like your customers are an additional sales force for you. Here’s the difference between doing it yourself and having someone do it for you:

1. Sound and lighting must be perfect. You want the viewer to hear every nuance and not have to strain to listen to something a tiny microphone picks up from 6 feet away. Also, don’t ask your best customers to sit in front of a camera if they don’t look their best. Bad lighting ruins more videos than you think.

2. NEVER ask someone to read a prepared script. Even if the customer himself wrote it, this is not genuine.

3. Ask open ended questions. Find out what was going on before they found the business, what led them to the business, and why they keep returning. If they’re uncomfortable being on camera, get them to talk about their hobbies or kids first. It will warm them up and they will begin to free associate your business with their thoughts.

4. It’s okay for them to ramble as they’re giving their testimonial. Although, this is the spot where all the do-it-yourselfers get in trouble. What if the customer comes up with a gem in the middle of all the other stuff? The viewer watching the video might not stay around that long. In the newspaper industry – it’s called “Burying The Lead”. A skilled video editor can take that gem and form the rest of the testimonial around it. The difference being one is something that might get watched, and the other is one that will create an emotional connection. Which do you think creates more sales?

5. I know there’s a lot of discussion over which is right and which is wrong, but I do not believe a customer should give a testimonial looking directly into the camera. Let the camera be the onlooker while they tell the story to an off-camera interviewer. It’s much more comfortable for the customer, and a lot easier to watch for the viewer.

You wouldn’t allow just anyone with a paintbrush to paint your house. So make sure you have a professional direct and edit your video testimonials for maximum punch and effectiveness in your marketing tool kit. I’d like to be your resource for producing video testimonials that get results. Contact me for details.
— that’s a wrap.