Category Archives: DIY ?

Three Deadly Mistakes Videos Make When Selling A Service

I’m in marketing and advertising. I’ve been doing it for the past thirty years. And I’m a sucker for a good headline.

Yeah, I’ll click on your blog post and skim it to see if there’s any new information. I’ve kept track, and actually only 8% of the time will I find something new, compelling or share-worthy. And when there’s a great headline that announces “More To Come – just click on the video”… my itchy trigger finger goes to work on my mouse. Unfortunately, I usually soon run into a roadblock or two.

It’s always a video for someone selling a service. They’re usually so passionate about what they do (and for the most part, that’s a good thing) but in reaching for that compelling factor and trying to build suspense for the point where they turn you from a viewer into a customer, you’re going to find one or all of the following deadly mistakes:

1. Poor Audio – What part of **Don’t stand across the room and think your camera’s microphone is sufficient** do they not understand? It’s hard to listen to someone trying to convince me of something when they’re talking from the bottom of an echo-y barrel.

2. Too Long – After I click on a video, I watch the timeline to see how long the thing is. THIRTY MINUTES?? Nope, I won’t be staying around. Why not break it up into manageable chunks? With three or four videos, you can break them into chapters and provide a description of each chapter. That will help not only your viewers decide what to watch, but also your search engine optimization for those videos.

3. Death By Powerpoint – I’m watching a video. I don’t necessarily want to read. Honestly – is there really anything THAT compelling on those slides? Why not strip the audio out of it, make it downloadable to someone’s iPod, and offer to send them a link to the slides. Hey! And now you’ve harvested email addresses for future marketing!

Marketers and business coaches are especially guilty of these. Watch for these deadly mistakes next time you click on a How To or an explainer video. And if you find anything like that on your own site, give me a shout and I’ll show you hot to fix it.

–that’s a wrap.

How To Make You Tube Work For You

Many businesses who use videos don’t have the time or the tools to host their videos on their own server, so they opt for loading their productions on You Tube and using the embed code. If you really don’t have any other options, it’s still better to have something on You Tube than nothing at all. So here’s a list of tips and tricks. The more of them you can accomplish, the better off you will be in placing your content where the search engines will find and display it.

GIVE YOUR VIDEO A GOOD TITLE. Use keywords. Make it compelling. No one will watch, nor will they search for “October video.mp4” But they will watch “How I Saved Money and Solved My ——- Problem In Three Steps.” Get the picture?

PAY ATTENTION TO THE DESCRIPTION FIELD. The very first thing should be http:// and your website. Not just your homepage, but a page that gets the viewer closer to doing business with you.

UPLOAD A TRANSCRIPT / CREATE CAPTIONS This is a relatively new feature, but it is possible now to upload a transcript of your video to You Tube. There is also a feature that will let you create captions so the video can be watched, instead of heard. There is an entire list of best practices for these actions themselves, so ask for help, or search for tutorials. Big hint: don’t use WORD to create your files. Use WORDPAD so you can save them as .txt files without all the format encoding. Or, if you understand video time code, create a .srt file and you’re able to more precisely control your captions. The ability for the search engines to read videos due to transcripts is really a game changer.

CREATE A NEW PAGE FOR JUST THE VIDEO If you can whip up a single page on your site, and embed the video, surrounded by keywords and phrases that would be great. Then you can put THAT URL into the You Tube description field. If you have one video optimized for a key phrase, and a different video optimized for a different key phrase, you have increased your chances of being on top of a search and having that search lead back to you.

TELL EVERYONE. Put the You Tube Share code on every social network you can. Your promotion needs to run like a good ad campaign. Maybe not everywhere all at once, and maybe some places more than once. But get it out there and create some talk. Ask folks to share. Ask for comments. Ask for subscribers.

BRANDING. FYI, as part of it’s newly launched “In Video Programming”, you can upload an image that You Tube will use as a “bug” in the corner of your videos. You can also pick which corner of the video it appears in, and for how long. There is also a seldom used workaround for the You Tube embed code that removes You Tube branding.

Some folks don’t want to be associated with You Tube because of its “pedestrian” image. But You Tube is the second largest search engine. It’s a great place to put your videos. And by following some simple steps, it can be another tool in your arsenal for getting noticed.
–That’s a wrap.

This May Get Technical

Do it yourself video editing can open up a whole new set of problems for those looking for what they think may be an easy way in.
Take for example the newest consumer HD cameras. Many of them use a technology developed jointly by Sony and Panasonic called AVCHD. This is actually a professional MP4 format that was developed for use in Blu-Ray discs. It’s a big problem for do it yourselfers.
You see, AVCHD files take a lot of processing power just to play them back properly. A LOT. And before you even move the clips from your camera to your hard drive, you have to navigate the labrynth file system that comes with shooting in AVCHD.
On laptops, the video clips will look out of synch. You’ll need something with at least quad core processing to play your video. And if you cant play it, how are going to find your edit points?
Be prepared to shell out close to $3000 for an editing system with enough processing power, RAM, and the kind of video card you’ll need to edit with any kind of ease.
Most businesses who want to add video will turn to a professional – for shooting or editing or both. DIY can be fun, and somewhat inexpensive . And as they say, the devil is in the details, so if you’re going to edit professional looking video for your website, make sure you system is up to it.
–That’s a wrap.

5 Things You Should Know About Video Marketing

 

You’re in business. You have competition. That’s a given. Still, there are things, ideas, products, or people that set you apart from your competition. But how do you let your prospective customers know? The traditional way is advertising, but it can be expensive, and most times, you can’t be sure how effective it will be. Videos for business and website video marketing is effective, affordable and trackable. Here are the basics you need to know: 1. Pick a video production company that specializes in producing ONLINE video. They will help you decide how to best reach your target audience. 2. Use real people. Use yourself: customers love to be able to put a face on your business. If you’re not completely comfortable on camera, a professional video producer will show you how to look at the top of your game. 3. Show where you do business. Show where your product is made. Behind the scenes videos CAN be tricky. Someone who specializes in shooting business videos can spot the details that could make or break the scene. 4. Put the finished video in the right spot on your website. Video marketing professionals will work with you or your web designer to make sure the video is optimized and plays properly from your server. 5. Promote your message in social media, blogs, and newsletters. The more places you put your video, the more the search engines will love it. For more information about how videos drive results, visit Videos On Your Website


–That’s a wrap.

Which Videos Keep Viewers Longer?

Lady Gaga’s newest music video, or your demonstration and customer testimonial – which do you think would win? Basically, we’re talking entertainment vs. information.

You Tube’s Insights analytics tool is now showing graphs of where viewer interest drops off. The results are pretty surprising.

Most entertainment videos start off with high interest and drops off quickly as the video plays.

On the other hand, informative videos start with a lower level of interest, and that level increases the longer the video plays. What does that mean for YOUR videos? Well, what it says is people who watch the first 30 to 45 seconds of your video are more likely to watch it all the way through.

My suggestion would be to have a great opening, and if you have a hook, or a terrific point to your story, tease it within that first 45 seconds. There are things you can do within that time to ensure that folks will stick around until the end.

You can still be a star without having the latest I-tunes hit. Just be yourself and let your customers shine.

–That’s a Wrap.

What To Do When The Competition Starts Using Video

Hopefully, you do some sort of competitive intelligence on companies that are in the same business as you. . That means among other things, checking their website with about the same frequency as you look at yours.   So what happens if one day you go to the competition’s website, and they have a video?

A marketing and SEO expert commented in an article just last month: “If the competition is using video and you’re not, the competition wins”  That’s pretty straightforward. That video will start showing up in searches in a matter of hours.  Probably before that even happens, they will blog, and Twitter and do whatever else they can to spread the word and get it watched.

Ok, so what if the competition starts to use video, and you’ve had one for awhile?What then? First – take a really critical look.

  • Who’s message is more clear?
  • How’s the sound quality and the lighting of the video?
  • Is it just a self-shot talking head, or Are there compelling images that move the story along?

Production values do count. But what it really comes down to is: Who is telling the better story? Who is more likely to be found in the search engines? With the proper keyword tagging and placement, even if your competitors rank higher in a Google Search, YOU CAN STILL HAVE THE UPPER HAND WITH VIDEO.

Now the score is one and one. You each have a video. Here’s where you step up the game: Do more. Really communicate. Put your customers, your staff even your vendors on video and post them everywhere.  Once you start building that library strategically, the competition won’t know what hit them.

 

That’s a wrap.

 

How To Know When Long Is Too Long

Ok, so I’m watching a webinar about how to use video to better engage with customers – pretty appropriate for me, right? The presenters hit a lot of topics, and one of them was how long should your video be?  The consensus was two to three minutes, which I totally agree with.  They talked about the “drop-off rate” that’s the point at which your video stops being interesting to whoever it is watching it.

The webinar was an hour long.  I stopped watching at about 20 minutes. Why?

Reason #1:
Camera movement for the sake of movement.  There was one camera and two people. The camera would zoom in to one of the presenters, then pan over to the other presenter before zooming back out again. There was no purpose to the movement. And it didn’t keep me from getting bored.

Reason #2:
The presenters didn’t plan out what they were going to say. There were a lot of Ums and You Knows, and when the host asked a direct question, the guest could not give a direct answer.

Isn’t it funny that when people like this talk about the need for video to be compelling, that they fail to be compelling themselves.

I once had a jewelry store owner tell me why she started her business. She was not only compelling, she was spellbinding. That kind of story edited to the right images will keep people watching.

How long should YOUR video be? When Blendtec did the “Will It Blend Iphone 4” video, it ran almost 4 minutes, and has grabbed over 3 million views.  But after 60 seconds of a talking head, some folks can’t click away fast enough.

How do you want to tell your story? Consulting with a professional may be one way to make that story something your visitors will want to watch.

That’s a wrap.

 

25 Things You Probably Didn’t Know About Videos On Your Website

  1. Want to DIY? We can consult with you for a better look
  2. We’re ready for HTML5 are you?
  3. We also have a voiceover studio, and we do VO around the world
  4. We always bring more than we need
  5. We arrive early 95% of the time
  6. There’s never enough light
  7. We own three royalty free music libraries
  8. We know some really talented web designers
  9. We know some awesome marketing experts
  10. We’ll be adding more experts on the Video Secrets page very soon
  11. We were the first to totally specialize in small business videos for websites.
  12. We always try and add a little showmanship
  13. We know some really cool video tricks
  14. We also know what NOT to do
  15. We can help you relax on camera
  16. Watching other folks’ videos with bad sound and bad lighting drives us stark raving crazy
  17. You can fix bad sound and bad lighting if you know how
  18. We put our name on our work
  19. Our first website went online in 1995
  20. We’ve never been to Vegas, but the name of our editing software is Vegas
  21. We know the most important thing to put first in your YouTube description
  22. We have web pages on our site dedicated to different business categories
  23. Bob Parsons, the CEO of GoDaddy likes our videos
  24. We have a 230 square foot green screen ready to go
  25. We learn something new with each project.

 

There Is No Trophy For Second Place

My wife loves to read. Both of us could browse thru Barnes & Noble or Borders all day.  But she rarely buys from them. Instead, she browses Amazon.

There are some items that I don’t bother shopping for at all.  I just look on eBay.

There are many places to buy books online. Ask someone, and see if Amazon isn’t the first thing on their minds. Same with auction sites.  Same with a lot of business categories. (Kleenex instead of tissues, Xerox instead of copier, PingPong instead of table tennis).

When you’re first at something, you can pretty much “own the franchise”. And when you can do that PLUS be outstanding at connecting with your customers, you can reach that Top Of Mind status reserved for the Amazon’s, and eBay’s and Zappos.

How many of your competitors are using video? If you said none, that’s your chance. It doesn’t matter if you are B2B or B2C. Your customers and prospects are searching for what you have to say.  Video was the most added feature to websites in both 2009 and 2010.  If you don’t know whether or not your competitors are using video, find out. Do it now.

Building your authority and your expertise should be one of your major goals this year.  If you’re in a business in which customers need to place their trust, you can’t afford to go forward without shoring up that trust with all of the compelling stories you can tell with video.

Hopefully, you can be the first.

That’s a wrap.

Quality Videos Reflect The Quality Of Your Business: Part two

Tonight, a friend passed a referral to me. I went to look at the company website – we’ll call them “LLC.com”. Their web design firm has posted some videos about what a great place this company is to work for. Now, defining your corporate culture is an excellent use of video in today’s climate. Google has done it with the Life At Google series on YouTube. The Google series is shot well, and has compelling themes.

The videos I watched tonight on the LLC site were
• Grainy – if I didn’t know better, I’d think they were shot with someone’s camera phone.
• Used the on camera microphone – a very big no no. Sound is as important as picture, and since all of these shots were extreme close-ups, to have the voice sound like it was coming from a barrel is quite rude from the position of a viewer.
• Looked cheap. One of the persons were shot sitting in front of a window. The light coming from behind washes the subject out.

Another web designer called to tell me about a client who needed video. Before I could respond, however, he called back to say the client had shot the video himself. He said the quality was just “OK”. The webmaster wouldn’t offer his opinion, and unfortunately, his client may suffer.

Producing videos for businesses is a lot more than Point And Shoot. I completely understand the DIY point of view, BUT. . .

• You have to have an external microphone, period. No discussion.

• The basics of 3 point lighting are simple to learn. So use room lamps, and buy some Perfect Daylight bulbs so at least your colors come out right, and your subjects look like somebody you would want to watch.

• Seriously consider using a professional. The expertise we bring in storytelling and getting the right message across with the right pictures and edits can make all the difference.

If you’ve made an investment in an attractive website, it’s only right to make sure your content stands out as well.

———- That’s a wrap.