Category Archives: LinkedIn

That Time I Had To Tell My Client, “NO”

Sell The Problem You Solve
Joe and Monica have a small business serving seniors. Mostly, they deal with families who are concerned about the care that their loved ones need.
Joe would be taking part in a presentation at a meeting of a group of healthcare professionals who could turn out to be solid referral partners. He and Monica were given a 30 second spot where they could play a video message about their business, so they contacted me for help.
I knew that a 30 second piece would have to be as compelling as possible.
I’ve written thousands of these kind of messages during my radio career. A 30 second spot is one of the hardest projects to write, because of the short amount of time you have to capture someone’s attention and hold it without them getting bored. #0 seconds to establish an emotional connection and try to trigger that buying signal.
Joe and Monica sent me a video that was done by another one of their franchise partners. The man was standing in his backyard spouting off features and benefits. “Could we just do something like that?”, they asked.
“NO”,I exclaimed. “It’s trite, and it says nothing about THE CUSTOMER. It’s just a list of services you offer.”
In the next half hour, I talked with them, asked questions about why they chose that business, and the kinds of customers they were hoping to connect with. It became apparent that both had had the experience of trying to find care for their family members in the past. They told me about their frustrations with that experience.
“The thing is,” Monica said, “nobody ever tells you how to take care of your parents or grandparents.”
“THAT’S IT”, I said with a smile, “That’s your opening statement”
We built a script on that to show their passion for what they do and why they do it. Then we shot the video at their kitchen table, because that was where they most often met with clients. In post-production, I added some B-roll of seniors in different situations.
The final version was a hit at the presentation, and they can now use it on their social channels as well.

Ron Harper is the founder of Videos On Your Website, a Cincinnati digital marketing firm specializing in video web content for businesses. Get a FREE Video Buying Guide at Videos ON Your Website – Cincinnati and Dayton Video Production Guide.

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Sell The Problem You Solve
80 percent of Americans search online when they are ready to buy products or services. That’s eight out of 10. Or in other words, fill Paul Brown Stadium to capacity except for the end zone seats.

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  • 90% of users say that seeing a video about a product is helpful in the decision process
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–that’s a wrap

The Trick To Using Videos On LinkedIn

I’ve been reading an article from a LinkedIn expert of why your profile should feature videos. I agree with his concept. However the video examples that he uses are not so good. Here’s why:

Example video #1 shows the subject seated, and looking off camera – a standard “interview” technique. But, he’s looking off camera when he introduces himself and says, “Welcome to my LinkedIn profile.” That should be addressed directly TO the camera and the viewer.

Example #2 shows a confident person asking questions of the viewer and introducing himself. Great opening. But he’s standing in front of what looks like cabinets. Is he in his garage? His kitchen? Furthermore, his video is over seven minutes long, and it’s a sales pitch. How many times do we have to say that hard sales pitches don’t work on LinkedIn?

Video works great on LinkedIn, and it can help you close deals. But like anything else, you have to be mindful of the details.

1. LOOK AT THE CAMERA AND ADDRESS THE VIEWER. LinkedIn is a professional networking site. Do you look off to the side when you introduce yourself to a new contact?

2. WATCH OUT WHAT YOU STAND IN FRONT OF. Make sure your background is not distracting. Let it make sense to the whole picture.

3. TELL WHAT YOU DO AND SHOW YOUR PASSION. Leave the sales pitch for a face to face time when the customer is ready for it.

4. IF YOU’RE PUTTING VIDEOS ON YOUTUBE, rewrite the titles and descriptions. “LinkedIn Profile Video Cut 1, 1080p” is NOT a good title. Write more than one line in the description field, and start with your URL.

5. Be sure you have proper lighting, good audio, and a director who understands what you are trying to accomplish and can make suggestions.

No, you don’t need “Hollywood” production, but that doesn’t mean you shouldn’t consider hiring a professional to help you look more professional. Isn’t it worth it for your image and your sales?

–that’s a wrap.