Tag Archives: creative

That Time I Had To Tell My Client, “NO”

Sell The Problem You Solve
Joe and Monica have a small business serving seniors. Mostly, they deal with families who are concerned about the care that their loved ones need.
Joe would be taking part in a presentation at a meeting of a group of healthcare professionals who could turn out to be solid referral partners. He and Monica were given a 30 second spot where they could play a video message about their business, so they contacted me for help.
I knew that a 30 second piece would have to be as compelling as possible.
I’ve written thousands of these kind of messages during my radio career. A 30 second spot is one of the hardest projects to write, because of the short amount of time you have to capture someone’s attention and hold it without them getting bored. #0 seconds to establish an emotional connection and try to trigger that buying signal.
Joe and Monica sent me a video that was done by another one of their franchise partners. The man was standing in his backyard spouting off features and benefits. “Could we just do something like that?”, they asked.
“NO”,I exclaimed. “It’s trite, and it says nothing about THE CUSTOMER. It’s just a list of services you offer.”
In the next half hour, I talked with them, asked questions about why they chose that business, and the kinds of customers they were hoping to connect with. It became apparent that both had had the experience of trying to find care for their family members in the past. They told me about their frustrations with that experience.
“The thing is,” Monica said, “nobody ever tells you how to take care of your parents or grandparents.”
“THAT’S IT”, I said with a smile, “That’s your opening statement”
We built a script on that to show their passion for what they do and why they do it. Then we shot the video at their kitchen table, because that was where they most often met with clients. In post-production, I added some B-roll of seniors in different situations.
The final version was a hit at the presentation, and they can now use it on their social channels as well.

Ron Harper is the founder of Videos On Your Website, a Cincinnati digital marketing firm specializing in video web content for businesses. Get a FREE Video Buying Guide at Videos ON Your Website – Cincinnati and Dayton Video Production Guide.

Marketing Is Not A Pinata

hitting a pinata
Marketing is not a pinata. You don’t just keep swinging until you hit something.

Your message has to be targeted. If you’re selling more than one thing, or more than one service, your message must be about ONE thing. Otherwise, it will get lost.

Tell a story about that one thing. Show how your customer has benefited. Get away from talking about yourself. Stories sell. Granted, targeting a message can be hard. I once read an excerpt in a marketing book for entrepreneurs that said, “You should always write your own advertising. No one knows your product like you do.” But time and time again, I’ve seen small business owners completely miss the story they are trying to tell. They miss the emotional connection to their prospects.

Once, in a networking meeting, I was listening to a business owner talk about his concierge services, and all the different things he could do…book and pick up event tickets, find dinner reservations,etc. so that his customers wouldn’t have to spend hours in their car or on the phone. Afterward, I told him, “Just say you sell free time.” His mouth dropped open. He completely got it, and used that line from then on.

Often, someone outside your business can cut thru the fluff, and give you a message that will resonate with your audience.

I do that with video. I may talk to a client for an hour about his business, but the magic comes in the video editing, and constructing the story.
Are you just swinging and hoping you’ll hit someone with your marketing message? How’s that working for you?

–That’s a wrap.

Animated Whiteboards Are Hot – Good Views Season 2020, Episode 4

You’ve seen them and they are fun and informative to watch. What are the secrets to making animated whiteboards successful? How long should they be, and what is the optimal way to distribute them? On this episode of Good Views, I chat with Terry Dean who creates and writes animated whiteboards for companies all across the country. Terry loves what he does, and whiteboard marketing has really gained a foothold over the past few years.

As always, if you have any questions, or want to connect with Terry, drop me a line.
–that’s a wrap

Thumbnailed It – Good Views Season 2, Episode 3

What makes someone want to watch your video, aside from all the interesting and compelling information you have, that is? Well, one very important element is the frame that shows in your video player. That frame is also called the thumbnail.
YouTube gives you a choice of three different thumbnails you can use to showcase your video, but there are also ways you can (and should) make and upload your own.
In this edition of Good Views, I’ll show you some of the most important qualities of thumbnails, and a couple of easy ways to make your own. I hope you enjoy it.
Don’t have any videos yet? Call me. I’d love to talk with you.

Watch Time (3:04) Link to transcript
Location: Cliff Hardware, Sharonville, OH
Guest: John Houston – Spectrum Business

YouTube? You Should!

Every January, Las Vegas hosts the Consumer Electronics. Show. The CES is where new and just thought of gadgets make their debut. It is also a lively conversation on current trends. Here are some facts about YouTube that came out of a session at this year’s CES.

>>YouTube now reaches more adults than any network. ANY network. So says Neilsen whose job it is to measure things like that.

>>100 hours of new content is uploaded to YouTube every minute. That’s more than four days every sixty seconds.

And the most watched videos? Authentic. Content that is about something very specific. If you have a niche, you should be telling your story with video. And you should also put that video on YouTube.

It’s watchable, it’s searchable, and its shareable.

Yes you should YouTube. Because if you don’t, your competition will.

–that’s a wrap.

Showing Our Stuff

 

The past three years has brought a lot of new friends our way.  Every project we do is different and exciting.  The new year gives us an opportunity to take a look back and put together some of the work we’ve done for our clients. Here’s our 2012 demo reel. I hope you enjoy it.  When can we get started on YOUR project?

–That’s a wrap.

How To Know When Long Is Too Long

Ok, so I’m watching a webinar about how to use video to better engage with customers – pretty appropriate for me, right? The presenters hit a lot of topics, and one of them was how long should your video be?  The consensus was two to three minutes, which I totally agree with.  They talked about the “drop-off rate” that’s the point at which your video stops being interesting to whoever it is watching it.

The webinar was an hour long.  I stopped watching at about 20 minutes. Why?

Reason #1:
Camera movement for the sake of movement.  There was one camera and two people. The camera would zoom in to one of the presenters, then pan over to the other presenter before zooming back out again. There was no purpose to the movement. And it didn’t keep me from getting bored.

Reason #2:
The presenters didn’t plan out what they were going to say. There were a lot of Ums and You Knows, and when the host asked a direct question, the guest could not give a direct answer.

Isn’t it funny that when people like this talk about the need for video to be compelling, that they fail to be compelling themselves.

I once had a jewelry store owner tell me why she started her business. She was not only compelling, she was spellbinding. That kind of story edited to the right images will keep people watching.

How long should YOUR video be? When Blendtec did the “Will It Blend Iphone 4” video, it ran almost 4 minutes, and has grabbed over 3 million views.  But after 60 seconds of a talking head, some folks can’t click away fast enough.

How do you want to tell your story? Consulting with a professional may be one way to make that story something your visitors will want to watch.

That’s a wrap.

 

6 Lines From The Godfather That Explain Why You Should Use Video

Just in time for the Oscars. Ready?

“Why didn’t you come to me first?” (Websites that use video convert visitors faster and easier.  A good category is Attorneys. Well, maybe not for the Godfather, but for our purposes – Studies show that folks will search an average of 7 websites when they are looking for an attorney.  But when there’s video, that number drops to 2. )

“Make them an offer they can’t refuse” (Video makes content they can’t refuse.  A compelling message about your company will keep visitors on your site longer. Videos can also very easily enhance your credibility. Companies with three or more videos on their website are perceived as the authority.)

“I need a man who has powerful friends” (The neatest thing about video is that folks can share it with their friends.  Make something WORTH sharing. People don’t search for, nor do they share commercials – so don’t make one. The hardest thing about video is coming up with great ideas. That’s where we can help.)

“My client promises to make that trouble disappear “ (With video you can not only show the features and benefits, but you can have your customers tell their story too. That’s called a testimonial, and man, do they work!)

“Times have changed. It’s not like the Old Days, when we can do anything we want.” (Yep.  Here in the digital age, customers are more informed. They WANT to be engaged. They don’t have a lot of time to read everything you want them to read.  So, say it and show it in a video. Or better yet, a series of videos.  Not to worry. We can have you communicating 21st Century style in no time.)

“And let me be even more frank, just to show you that I’m not a hard-hearted man, that it’s not all dollars and cents.” (Customers, especially the tech-savvy under 30s, want value. If you’re a plumber, do a video on how to fix a sink.  An accountant? What are the top deductions that many folks miss?  THAT’S content. It’s content that can be used. Content that they can’t refuse.

NOT to use video can be a website’s kiss of death.  Let that happen to the other guy. Wise up and start putting Videos On Your Website now.

Or just call us and fergitaboutit.

That’s a wrap.

5 Lines From Sleepless In Seattle That Explain Why You Should Use Video

Well, it’s Valentine’s Day. Not the holiday you think about when video production comes to mind..(Wait a minute..OK. No, don’t go THERE. That’s an entirely different blog..) I just thought it might be fun to take a classic Valentine movie like Sleepless In Seattle and see if I can make some of the lines relate to using Videos On Your Website.  Ready?

Jessica: H and G.
[Sam peers back at her]
Jessica: Hi and goodbye. A quick entrance and exit. Unfortunately, that’s what happens on most business websites. If the visitor can’t find what they’re searching for, or if there’s nothing there to engage them, they’re gone.  Websites with video hold visitors longer. The average time spent on my clients’ sites is six to eight minutes.

Sam Baldwin: Well I just want somebody I can have a decent conversation with over dinner. That’s what your prospects and customers are looking for, too. Well, maybe not over dinner, but they do want to connect with products and brands they know and like. Back in the day, before the Internet, you’d be hard pressed to find a way to reach out to a large company. Now with blogs, Twitter, Facebook, AND Videos, customers feel like they have an advocate inside those companies.

Jonah Baldwin : Thanks for dinner. I’ve never seen potatoes cooked like that before. Let’s talk about being unique. With every other accountant, doctor, landscaper, or restaurant having a website these days: what really sets you apart? The best way to tell that story is with video. Show your customers how to something they’ve never done. Show what your product does that the competition doesn’t. Be memorable. Be compelling.

Jessica: If it’s in the computer, they believe anything. Some businesses believe that. Hopefully, the ones that do are your competition.  I’ve seen websites that literally have not been updated in 5 or more years!  Their only purpose is to be an online brochure. Copy may be wrong or outdated. Websites that are updated on a consistent basis get more “points” with search engines. Websites with videos can get a big boost in their search engine optimization. And, it’s been shown that companies with three or more videos are thought of as experts by their customers.

Jonah Baldwin: In the movies, women are always scratching up the men’s back and screaming and stuff.
Sam Baldwin: How do you know all this?
Jonah Baldwin: Jessica’s got cable. I don’t know how much Sam trusted Jessica after that.  Trust is a big issue.  If you’re a company who has to perform their service in a customer’s home, they’re not going to hire you unless they trust you. With video, they can meet you and your staff before the work is done. Put your best face forward. The transparency of your company and the trust it instills in customers depends on it.

There are as many whys and ways to use video as there are websites. Every project I’ve done for the past two years has had a different twist. But one thing is certain: video has been the most added element to websites for the past two years.  Call me and let me show you the success stories.

That’s a wrap.