Tag Archives: small business

Advertising Or Engagement?

Video As Content, You Tube for Business, , , ,

Last week I was talking with a small business owner when the subject of videos for websites came up.
“We’ve talked about doing some videos, but we don’t need to do any advertising”, she said.

Website visitors and customers already understand what advertising is and what it isn’t. Unfortunately, most businesses do not. For example: some fervently believe that their website is advertising, and they pay for it out of their advertising budget. But even Amazon – one of the largest e-commerce websites isn’t advertising, for they also inform and entertain as well as sell. This is engagement.

If your website is nothing more than an online brochure for your business, then you’re losing the battle.

Business coaches advise that it costs more to get a new customer than to keep a customer. If you can convince an existing customer to buy more, your profit margin is higher. You can do that through engagement. Actually, you can also qualify and close more new customers that way. And there’s part of the difference.

While advertising implies a direct offer, engagement is more about establishing and building a relationship – one that, over time, will lead to sales, brand loyalty,  and a perception of expertise in the marketplace.

Video is the quickest and the most affordable vehicle to drive engagement.  Video for websites should not be advertising. People don’t search for commercials. Your visitors want to be engaged. Those businesses that provide that engagement will win. I hope you’ll be one of them.

–that’s a wrap.

3 Vital Marketing Questions Every Business Must Answer

Video As Content, Who Uses Video, , , ,

I don’t care if you’re a solopreneur or own a company with 50 employees – you know how to get or create inventory, what your profit margin is, and who your target market is. Now, let’s see how you answer these three vital marketing questions. I’ll have answers at the end.
1. WHY DO YOU HAVE A WEBSITE? What is its purpose? Is it an online brochure? Do you actually sell product and collect revenue there? Is it because everyone else has one?
2. ARE THE RIGHT PEOPLE VISITING YOUR SITE? Do you know who they are and how they found you? Do you know what phrase they put into a search engine that brought your site into the results? How long are they staying ?
3. WHAT DO YOU WANT THEM TO DO? Place an order? Subscribe to your newsletter? Call you to find out more? If you don’t ask your visitors to do something, then they won’t.
NOW LET’S SEE THE ANSWERS
1. If someone recommends you to a friend, 8 out of 10 of those folks will head to the web to check you out. If you can’t answer their questions, they’ll go elsewhere very quickly. Videos immediately establish trust and expertise.
2. You can target the right visitors all across the web with videos. Use blogs, social media, local search and more. When they do find you, make them stay with compelling videos that answer their questions and show off your product or service.
3. Whether you want visitors to fill out a form, subscribe to a newsletter or buy a product, 70% more visitors convert after watching a video.
Want to talk about more ideas? Call me. Because if you aren’t using video and your competition is, you lose.
–that’s a wrap.

Change Your FAQ

Uncategorized, Video As Content, Who Uses Video, , ,

What does your company have in common with Sears, JC Penneys and Ikea? It could be a lot more than you think. All three of those retailers use video to explain, to demonstrate, and to educate.
If your customer has questions, you can provide the answers in videos. As someone told me recently: if I answer a customer’s question in an email, I’m talking to one person. But if I answer a question in a video, I could be talking to hundreds of persons at the same time.
Do you sell something that requires assembly? Why not put the instructions online in a video. Are there modifications the customer can make? Do a video. One of the more popular categories in retail is the “unboxing” video where everything in the box is explained and examined. Those are particularly helpful with electronics.
If you can answer all of your customer’s questions this way, or provide the helpful information they need, would they see you differently? What do you think their perception of your expertise would be?
How many persons can you reach with a video on your website…and how much easier could you be found? I can help you find those answers.
-That’s a wrap.

Showing Our Stuff

Behind The Scenes, Uncategorized, Video As Content, Who Uses Video, , , , , ,

 

The past three years has brought a lot of new friends our way.  Every project we do is different and exciting.  The new year gives us an opportunity to take a look back and put together some of the work we’ve done for our clients. Here’s our 2012 demo reel. I hope you enjoy it.  When can we get started on YOUR project?

–That’s a wrap.

Don’t Hide Your Videos

Behind The Scenes, Video As Content, , , ,

I’m starting to see a few websites with a YouTube logo in one corner or as part of the site menu.  I take that to mean there’s a company YouTube channel linked to it.  But you shouldn’t stop there. If you make YouTube your sole source of video traffic, you’re missing the boat.

Here’s how:
1. Videos hosted on your own server get “liked” by the search engines quicker.
2. If you don’t show some of your expertise – in the form of videos – on your site, you’re asking your audience to jump through another hoop in order to get them.

Instead:
Post your best – the ones that answer questions or solve problems – on a page or pages that are dedicated to solving that problem.
Use your YouTube embed code to play your videos in email newsletters, and other communication tools.

Put your videos out front, and let them work their magic.

— That’s a wrap.

5 Things You Should Know About Video Marketing

DIY ?, Video As Content, Who Uses Video, , , ,

 

You’re in business. You have competition. That’s a given. Still, there are things, ideas, products, or people that set you apart from your competition. But how do you let your prospective customers know? The traditional way is advertising, but it can be expensive, and most times, you can’t be sure how effective it will be. Videos for business and website video marketing is effective, affordable and trackable. Here are the basics you need to know: 1. Pick a video production company that specializes in producing ONLINE video. They will help you decide how to best reach your target audience. 2. Use real people. Use yourself: customers love to be able to put a face on your business. If you’re not completely comfortable on camera, a professional video producer will show you how to look at the top of your game. 3. Show where you do business. Show where your product is made. Behind the scenes videos CAN be tricky. Someone who specializes in shooting business videos can spot the details that could make or break the scene. 4. Put the finished video in the right spot on your website. Video marketing professionals will work with you or your web designer to make sure the video is optimized and plays properly from your server. 5. Promote your message in social media, blogs, and newsletters. The more places you put your video, the more the search engines will love it. For more information about how videos drive results, visit Videos On Your Website


–That’s a wrap.

Have You Seen Our Coupon?

Uncategorized, Who Uses Video, , , ,

There’s one store close to my house that I frequent – not every day, maybe every two weeks. I was there today, and noticed the hand-written sign on the front door?

Have You Seen Our Coupon?

Under it was taped one of those coupons that are printed on the backs of grocery receipts. In making conversation with the store clerk, I discovered that the coupons had been out about a month, and no one had used one yet.

These folks spent a sum of money for a vehicle which they believed would cause increased traffic to their store. Since nothing happened, their feeling about this form of marketing will soon be, “I tried it and it didn’t work.”

It doesn’t matter that there could be other factors at play: the offer wasn’t good enough, the design wasn’t eye catching, the weather was too cold..any number of things.

Their investment in that coupon and its distribution ends when it’s no longer being printed.

That’s advertising.

 

What if you had a creative message that you owned? One that worked for you 24/7/365.

What if you didn’t have to ask your customers if they had seen your message; you’d know because they’d be buying from you?

What if you had something that the competition didn’t?

What if you had a message that connected with customers and prospects

What if that message was something your prospects had been searching for?

That’s web content.

 

Videos On Your Website can help you build a library of web content so that you become the expert, and they will choose your business to answer their questions and solve their problems.  No coupon needed.

 

That’s a wrap.

 

 

6 Lines From The Godfather That Explain Why You Should Use Video

Behind The Scenes, Who Uses Video, , , , , , , , , ,

Just in time for the Oscars. Ready?

“Why didn’t you come to me first?” (Websites that use video convert visitors faster and easier.  A good category is Attorneys. Well, maybe not for the Godfather, but for our purposes – Studies show that folks will search an average of 7 websites when they are looking for an attorney.  But when there’s video, that number drops to 2. )

“Make them an offer they can’t refuse” (Video makes content they can’t refuse.  A compelling message about your company will keep visitors on your site longer. Videos can also very easily enhance your credibility. Companies with three or more videos on their website are perceived as the authority.)

“I need a man who has powerful friends” (The neatest thing about video is that folks can share it with their friends.  Make something WORTH sharing. People don’t search for, nor do they share commercials – so don’t make one. The hardest thing about video is coming up with great ideas. That’s where we can help.)

“My client promises to make that trouble disappear “ (With video you can not only show the features and benefits, but you can have your customers tell their story too. That’s called a testimonial, and man, do they work!)

“Times have changed. It’s not like the Old Days, when we can do anything we want.” (Yep.  Here in the digital age, customers are more informed. They WANT to be engaged. They don’t have a lot of time to read everything you want them to read.  So, say it and show it in a video. Or better yet, a series of videos.  Not to worry. We can have you communicating 21st Century style in no time.)

“And let me be even more frank, just to show you that I’m not a hard-hearted man, that it’s not all dollars and cents.” (Customers, especially the tech-savvy under 30s, want value. If you’re a plumber, do a video on how to fix a sink.  An accountant? What are the top deductions that many folks miss?  THAT’S content. It’s content that can be used. Content that they can’t refuse.

NOT to use video can be a website’s kiss of death.  Let that happen to the other guy. Wise up and start putting Videos On Your Website now.

Or just call us and fergitaboutit.

That’s a wrap.

There Is No Trophy For Second Place

DIY ?, Who Uses Video, , , , , , , , , , , ,

My wife loves to read. Both of us could browse thru Barnes & Noble or Borders all day.  But she rarely buys from them. Instead, she browses Amazon.

There are some items that I don’t bother shopping for at all.  I just look on eBay.

There are many places to buy books online. Ask someone, and see if Amazon isn’t the first thing on their minds. Same with auction sites.  Same with a lot of business categories. (Kleenex instead of tissues, Xerox instead of copier, PingPong instead of table tennis).

When you’re first at something, you can pretty much “own the franchise”. And when you can do that PLUS be outstanding at connecting with your customers, you can reach that Top Of Mind status reserved for the Amazon’s, and eBay’s and Zappos.

How many of your competitors are using video? If you said none, that’s your chance. It doesn’t matter if you are B2B or B2C. Your customers and prospects are searching for what you have to say.  Video was the most added feature to websites in both 2009 and 2010.  If you don’t know whether or not your competitors are using video, find out. Do it now.

Building your authority and your expertise should be one of your major goals this year.  If you’re in a business in which customers need to place their trust, you can’t afford to go forward without shoring up that trust with all of the compelling stories you can tell with video.

Hopefully, you can be the first.

That’s a wrap.

You Never Know Who’s Watching. (The Top 5 Things That Matter)

Uncategorized, Who Uses Video, , , , , , , , ,

Over the past two weeks, I won two different clients specifically because of two different videos on my website.

Someone asked me recently if quality matters for web videos. I replied that quality is the top 5 things that matter for web video.

Quality, quality, quality, quality, quality.

I just invested on a new professional HD camera with which to shoot.
I know, most websites play videos in small screen players. But there’s something that folks forget: sales of Internet ready TVs are increasing steadily.

Think about that amateur video being played on a 46 inch screen. If you thought shaky, hand-held camera shots were distracting on a small screen, wait till you see it magnified. Now, add in that low, or not-quite right light. Is anyone still watching after 30 seconds?

Major newspapers, television stations and networks are all putting video content on the web. Any poorly-produced DIY video will have to compete with that.

Quality.

Anyone can upload and share anything. It’s what is driving the explosion of social networking. It’s really, really cool. However more people want to connect with businesses and brands than ever before. Done right: with basic, well thought-out shots and a little showmanship, you can not only connect with customers and prospects, but they will stay on your website longer. That gives you more chances to convert them.

Coming soon – more about how your competition uses video.

That’s a wrap.