Tag Archives: social media videos

In 30 days . . .

30 days
A lot can happen in 30 days after posting a video to your business website.

  • One of my clients booked a contract that paid him over 25 times what he had paid me
  • Another client received a 5 figure grant to grow her business
  • still another client was the subject of a local TV news story, AND won a Cincy Innovates award
  • And let’s not forget the million-dollar condo. We did a feature video, and it sold in 59 days. (ok, it was a slow market.)

Where will YOU be 30 days from now? I’ll keep saying it: If you’re using video, and the competition isn’t, You Win.

— that’s a wrap.

Customer Testimonials: Five things to watch for. (and one of them can make all the difference in your video)

80 percent of Americans research online before ever hitting the “Buy” button. and reviews as well as customer testimonials are powerful methods to bring the prospect one step closer to buying from you.

I see lots of websites in Cincinnati who have a page of glowing reports of their products and services, features and benefits. Unfortunately, most of those testimonials are signed “S.P.” or “Mary C.” Are they real people? You’re not really sure. Given a company that uses these kinds of customer comments and one that uses video testimonials from customers, guess which one is going to have more engagement? I hope you said video.

Customer testimonials on video are usually the first kind of web content a business owner thinks about. If done well, it’s like your customers are an additional sales force for you. Here’s the difference between doing it yourself and having someone do it for you:

1. Sound and lighting must be perfect. You want the viewer to hear every nuance and not have to strain to listen to something a tiny microphone picks up from 6 feet away. Also, don’t ask your best customers to sit in front of a camera if they don’t look their best. Bad lighting ruins more videos than you think.

2. NEVER ask someone to read a prepared script. Even if the customer himself wrote it, this is not genuine.

3. Ask open ended questions. Find out what was going on before they found the business, what led them to the business, and why they keep returning. If they’re uncomfortable being on camera, get them to talk about their hobbies or kids first. It will warm them up and they will begin to free associate your business with their thoughts.

4. It’s okay for them to ramble as they’re giving their testimonial. Although, this is the spot where all the do-it-yourselfers get in trouble. What if the customer comes up with a gem in the middle of all the other stuff? The viewer watching the video might not stay around that long. In the newspaper industry – it’s called “Burying The Lead”. A skilled video editor can take that gem and form the rest of the testimonial around it. The difference being one is something that might get watched, and the other is one that will create an emotional connection. Which do you think creates more sales?

5. I know there’s a lot of discussion over which is right and which is wrong, but I do not believe a customer should give a testimonial looking directly into the camera. Let the camera be the onlooker while they tell the story to an off-camera interviewer. It’s much more comfortable for the customer, and a lot easier to watch for the viewer.

You wouldn’t allow just anyone with a paintbrush to paint your house. So make sure you have a professional direct and edit your video testimonials for maximum punch and effectiveness in your marketing tool kit. I’d like to be your resource for producing video testimonials that get results. Contact me for details.
— that’s a wrap.

Annotations – Pop Ups In Your Video Part two

Annotations on YouTube are a fantastic feature to add to your videos. You can use them for anything from highlighting sales to getting viewers to subscribe to your channel. This episode – This is part 2 of 2 parts – takes you thru the What, Where, and How of using YouTube annotations.
If you’re new here, I create videos as web content for small business in Cincinnati, Dayton, and Northern Kentucky. And I help both my clients, and non-clients understand video’s powerful impact. A lot of that is knowing what to do after the video is created. Where do you put it? How do you put it there? What else can you do to make sure folks see it? This video series was born from that. I’m going to give you the tips you need to make your videos work for you. Don’t have any videos yet? Call me. I’d love to talk with you.

Watch Time (4:38) Link to transcript

Annotations – Pop-Ups In Your Video

Annotations on YouTube are a fantastic feature to add to your videos. You can use them for anything from highlighting sales to getting viewers to subscribe to your channel. This episode – split into two parts – takes you thru the What, Where, and How of using YouTube annotations.
If you’re new here, I create videos as web content for small business in Cincinnati, Dayton, and Northern Kentucky. And I help both my clients, and non-clients understand video’s powerful impact. A lot of that is knowing what to do after the video is created. Where do you put it? How do you put it there? What else can you do to make sure folks see it? This video series was born from that. I’m going to give you the tips you need to make your videos work for you. Don’t have any videos yet? Call me. I’d love to talk with you.

Watch Time (4:38) Link to transcript

Help With Video In Your Email

If you’re new here, I create videos as web content for small business in Cincinnati, Dayton, and Northern Kentucky. And I help both my clients, and non-clients understand video’s powerful impact. A lot of that is knowing what to do after the video is created. Where do you put it? How do you put it there? What else can you do to make sure folks see it? This video series was born from that. I’m going to give you the tips you need to make your videos work for you. Don’t have any videos yet? Call me. I’d love to talk with you.

Here is Episode 3. I upload a new one about twice a month. I’m really interested in your comments, so leave one, or connect with me.

Watch time (4:18) Link to transcript

What Do I Do With This Darn Video??

If you’re new here, I create videos as web content for small business in Cincinnati, Dayton, and Northern Kentucky. And I help both my clients, and non-clients understand video’s powerful impact. A lot of that is knowing what to do after the video is created. Where do you put it? How do you put it there? What else can you do to make sure folks see it? This video series was born from that. I’m going to give you the tips you need to make your videos work for you. Don’t have any videos yet? Call me. I’d love to talk with you.

I will upload a new episode about twice each month. To begin, here are the first two episodes. I’m really interested in your comments, so leave one, or connect with me.

Enjoy and have fun!

Watch time (4:56) Link to transcript


As a bonus, here is Episode 2. If you’d like to be notified when new episodes are added, be sure to click the “Subscribe” link at the end. (I’ll show you how that’s done in a future episode)

Watch time (4:16) Link to transcript

5 Ways To Get More Sales With Business Videos

Everyone is watching. Have you noticed? Everyone is watching more videos online. So if you’re in business – whether it’s B2B or B2C, you need to inside video in your marketing strategy.

1. Do you need “face time” with your prospects to turn them  into customers? Start with video. No matter who you are, when someone is referred to you, 8 times out of ten they go online to check you out.  Videos give you that face to face meeting you need, and it works 24/7.

2. Before my wife buys and, she researches like crazy. When you make that easy by showing demonstrations or enhancing your expertise, you also make it easier to buy. You make it easy for a customer to become comfortable doing business with you. 65% of folks watch a video before deciding to buy.

3. Tell your customers what they need to know. Most folks would rather watch than read. We remember more of what we see and hear. Engaging business videos can entertain and educate. Last year, I did a series of videos for a product that could eliminate odors. There were so many uses, we had an endless supply of ideas. We highlighted it in a smelly refrigerator and a baby’s bottom.

4. Build trust. Answer questions. Give value so customers understand more about your product sooner. In radio and television it takes a message 3 to 5 repeating plays before its gist sinks in. That’s the frequency in “reach and frequency.” But website videos for business help convert prospects to customers. Unlike broadcast, you don’t pay each time the message is played. And if there’s anything the viewer doesn’t understand, they can playback just that section.

5. Videos last and last. Your strategy for writing and producing videos for your business should be long term as well. Not only that, but older videos can be repositioned with new titles and tags or new body copy on the page. The use of YouTube’s annotations is a cool way of adding information or a new call to action.

Remember, the use of video on business websites grows every day. Be an early adopter in your category if possible. When you have videos on your website, and your competition doesn’t…you win.

— that’s a wrap.

How To Use Videos To Sell Products

You have a website that sells products. It could be three or three hundred. Most e-commerce sites operate the same way: a database of products and a page for each product. But when videos are added, sales skyrocket. Here’s how it works.

VIDEOS ON HOME PAGE  Here’s where you can capture new customers and hold on to old customers too. Offer new products, stage demos talk to staff, or feature customer shot video. It will engage and you’ll keep visitors on the site longer.

VIDEOS ON PRODUCT PAGES   Show different views. Show how the item works. Show testimonials.

MAKE IT SOCIAL   Don’t forget to cross-post your videos to Facebook, Instagram, and Pinterest to grow the brand.

NO MATTER WHAT ANYONE SAYS USE YOUTUBE   You can host your video there and share it or you can host anywhere else. But, yes, upload to YouTube. It’s still the number two search engine. It will positively impact your visibility and search engine rankings.

BLOG    Every time you post your video somewhere new, it counts as fresh content. Google ranks video higher than other content.  Put video on your blog sang give visitors a reason to come back.
— that’s a wrap.

7 Mind Blowing Things You Can Do With Video

First off, you and I both know there are way more than just 7 in this list. For example, it’s mind blowing to me that videos can touch someone so personally that they get choked up. There is one piece particularly that no matter how many times I see it, I need a tissue at the end. It blows my mind that almost 30 hours of video is uploaded to YouTube every MINUTE!

So let’s get to the list. And be sure to tell me what you think.

1. VIDEO CAN OFFER COUPONS.
It costs a few hundred dollars a month to get coupons included in that blue envelope that gets delivered in the mail. You can do it for free with video AND change them anytime you like. With YouTube annotations, you can control where the coupon code is placed in the video. Remove or change the annotations whenever you want.

2. VIDEO CAN MAKE AUDIENCE SPECIFIC MESSAGES.
I did this in radio all the time, and now it is possible in video. Create a custom open and close – also called a wraparound – and address a specific audience, need, or event. This works great when you have multiple targets, or multiple locations. The body of the message stays the same, but each one has a unique feel to it.

3. VIDEO CAN PUT YOURSELF IN ANY LOCATION.
Want to be in a beautiful, modern studio or in front of the Eiffel Tower or even miniaturize yourself to show someone the inside details of your thingamabob? Do it with a green screen. The same technique that the TV weatherman uses to stand in front of the map can put you almost anywhere.

4. VIDEO CAN DEVELOP YOUR OWN REALITY / DIY / COMEDY SERIES
Ten years ago if you wanted to get your message in front of a mass of people, you had to have a major publisher or network behind you. All that has changed. The gates are wide open for anyone to produce whatever content they wish. YouTube has spawned its share of stars: folks who are actually making a living writing and producing these little videos. You can too. What would you do with your own network?

5. VIDEO CAN KNOW HOW MANY FOLKS ARE WATCHING.
What can newspapers, radio, television and even direct mail never do that online does very well everyday? Tell you who’s watching. Print and electronic media know how many people they reach, but not the engagement. And when someone clicks to start a video, they are choosing to consume that content. Many analytics can tell you the communities those folks are from.

6. VIDEO CAN MAKE SMALL BUSINESSES LOOK LIKE THE BIG GUYS.
It’s not a budget statement anymore. With the right video, your only limit is your imagination. Remember the Coke and Pepsi challenge?
You can pit yourself against your competition all day and show how you’re better, safer, cleaner, greener. Tell your story to the folks you want to reach. Make them care and they will share.

Any one of these techniques has the power to blow your mind when applied properly. And if you’re not using video at all, your competitors will.

–that’s a wrap.

Why I Don’t Do Commercials

On the very very first project I did after opening Videos On Your Website, the owner of the company introduced me to her staff: “This is Ron, and he’s going to record our commercial today.”

I still remember the twinge I felt at the time, but I opted not to say anything since I wanted to focus on getting the shoot right. I told myself that the idea of doing video web content was so new that most folks didn’t have a reference point. Hence, to them it was a commercial.

Broadcast TV, Cable TV, radio is still a major factor in communicating sales and brand messages to consumers. Commercials and Infomercials are part of the landscape. Broadcasting terms still abound which is why I am asked about creating “60 second videos” when maybe the right length to tell the story is 110 seconds.

I produced broadcast commercials for over 20 years. The hardest thing in the world is to put your message, features and benefits inside a 30 or 60 second window AND make it entertaining knowing that your audience is conditioned to focus their attention elsewhere while that message airs.

But putting videos on your website, your blog, or a social media profile page means your audience has to click to engage. They WANT to hear what you have to say. It’s much more fun to talk with someone who is actively listening than with someone whose attention you may lose after five seconds.

Who’s listening to YOU?

–That’s a wrap.