Category Archives: Video As Content

Marketing Is Not A Pinata

hitting a pinata
Marketing is not a pinata. You don’t just keep swinging until you hit something.

Your message has to be targeted. If you’re selling more than one thing, or more than one service, your message must be about ONE thing. Otherwise, it will get lost.

Tell a story about that one thing. Show how your customer has benefited. Get away from talking about yourself. Stories sell. Granted, targeting a message can be hard. I once read an excerpt in a marketing book for entrepreneurs that said, “You should always write your own advertising. No one knows your product like you do.” But time and time again, I’ve seen small business owners completely miss the story they are trying to tell. They miss the emotional connection to their prospects.

Once, in a networking meeting, I was listening to a business owner talk about his concierge services, and all the different things he could do…book and pick up event tickets, find dinner reservations,etc. so that his customers wouldn’t have to spend hours in their car or on the phone. Afterward, I told him, “Just say you sell free time.” His mouth dropped open. He completely got it, and used that line from then on.

Often, someone outside your business can cut thru the fluff, and give you a message that will resonate with your audience.

I do that with video. I may talk to a client for an hour about his business, but the magic comes in the video editing, and constructing the story.
Are you just swinging and hoping you’ll hit someone with your marketing message? How’s that working for you?

–That’s a wrap.

Should You Embed Videos From Other Companies?

Embedding Videos
Problems with embedding videos from other companies

If you can’t produce your own videos for your website, why not just find some others and embed them? Simple, right? Well, not exactly.

Many businesses have a dedicated “Videos” tab on their site for relevant content. Often, someone will curate video content from other sources and believe this is a valuable practice. But just as often it is fraught with problems. The image above is taken from a company website that has many videos embedded from YouTube under their “Videos” tab.

Can you see what’s wrong?

Somewhere along the way, the original content creator has removed the video, leaving blank spots with no content on the page.
Here’s why it’s not a good idea to use other folks’ videos:

    1. You have no control over their content. And if their videos are monetized on YouTube, they could be showing an ad that is counter-productive to your business.
    2. The videos may have a call to action or a link that takes visitors away from your website.
    3. The practice really does nothing to help your Search Engine Optimization and get you found more often.
    4. The best course of optimizing with videos is to have relevant content on all of your pages, especially on your About Us page. Videos under a dedicated tab may be overlooked by your visitors.
    5. Google loves original content. That means videos specific to your business and your message with a few lines of text that compel the viewer to click and watch.

Business websites that use a “Videos” tab are often not updated frequently, so problems like the image above are missed for a long period of time.
Original, professionally produced video content is affordable and gives your business an advantage over the competition. Remember – if you use video, and they don’t: You Win!
–That’s a wrap.

Ron Harper is the founder of Videos On Your Website, a Cincinnati digital marketing firm specializing in video web content for businesses. Get a FREE Video Buying Guide at Videos ON Your Website – Cincinnati and Dayton Video Production Guide.

Animated Whiteboards Are Hot – Good Views Season 2020, Episode 4

You’ve seen them and they are fun and informative to watch. What are the secrets to making animated whiteboards successful? How long should they be, and what is the optimal way to distribute them? On this episode of Good Views, I chat with Terry Dean who creates and writes animated whiteboards for companies all across the country. Terry loves what he does, and whiteboard marketing has really gained a foothold over the past few years.

As always, if you have any questions, or want to connect with Terry, drop me a line.
–that’s a wrap

DIY Video With Teleprompter – Good Views – Season 2020, Episode 1

Well, Here we are, and Good Views is back. It only took a pandemic to get some more episodes recorded. Truth be told, I have three others that we recorded almost a year ago that never made it into editing and post production… but, maybe sometime. My inspiration with the #WorkFromHome edition was that – well, maybe I can offer some tips for folks doing DIY videos. I am seeing a lot more of them – either folks are really getting bored, or we all have a lot more time to work on promoting our business. Either way, I still believe that any kind of video content is better than no content.

So for those of you trying to do this on your own, I have some tips and tricks that will help you with your on-camera performance. In upcoming episodes, we will talk about the best ways to look good on camera, how to be comfortable and confident. And to kick things off, Intellectual Property attorney Shannon Villalba is pretty proud of the teleprompter app she uses. Having that script in front of her has actually spurred her to start making more videos. Shannon uses an iPhone, and the app is available on the Apple store, but there are some equally nice apps for Android. One of them is Parrot Teleprompter, which is free. The one I use in the field is Teleprompter Pro. I use it enough that it justifies the small expense. It also works very well on my Windows 10 laptop, which folds in half to fit under the two-way mirror which is the part that the talent sees. Anyway, here’s the latest Good Views. I hope you enjoy and can share.

If you have any questions about teleprompters, shoot me an email. Thanks to Shannon. She’s a great attorney, by the way. You can reach her at http://thevillalbafirm.com
–That’s A Wrap

THIS IS HOW WE PIVOT – Pandemic 2020


– What happens when a business that thrives on showing the features, benefits and successes of its clients can no longer shoot videos at the client’s location? Well, in my case, I went back to my business plan. Eleven years ago when my mentors suggested I research starting a video production company for small, local business, they also insisted that I write a complete business plan. As it turns out – that was a very good idea. And keeping it periodically updated was vital.

Now, with locations closed, or operating at reduced capacity, I find myself turning to that business plan to what some folks would call the SWOT section – Strengths, Weaknesses, Opportunities and Threats. I now have in place a service that I’ve branded #NoContact Video Production. Here’s how it works:

  1. I can use pre-recorded video from any business, and I can use photos from that business.
  2. Better yet, I can consult with the client over the phone or on Zoom to instruct them how to properly shoot the footage we will need.
  3. I can make use of my vast collection of stock footage to help sell the client’s message
  4. I own five different video editors, each having it’s own strengths, to add video effects and animate the client’s footage
  5. I have stock music tracks from every genre’
  6. As an accomplished voice actor with a home studio, I can add a voiceover to videos.

Video editing involves a lot more than just cutting and re-arranging scenes. It’s knowing where to add the right “spice” that will make a client’s story pop.
The above demo video was built in just one afternoon. There are a myriad of little video tricks in it. How many can you spot?

It is absolutely essential that small businesses keep in touch, make themselves known, and continue their messaging for this time, and beyond. If you know of someone feeling overwhelmed and scrambling to stay relevant, please introduce me to them. I truly believe I can help.

It is heartening to see small business pull together and support each other now. I am grateful for the opportunity to be a part of that.
— that’s a wrap.

7 Steps To YouTube Success


Four years ago, I wrote my free e-book “7 Steps To YouTube Success”. It’s been requested thousands of times. Now, there’s a new, updated version. YouTube is evolving and changing. Annotations are gone. The YouTube speech-to-text engine is improved. There’s more competition for views.

If you’re using YouTube to host videos for your business, you’ll want to read this compact, information-packed e-book. The seven steps are easy to follow, and includes tips that most businesses who use YouTube never do. That means you can be one step ahead of your competition. Did I mention the book is free? To get your copy, just click here: SEND ME THE E-BOOK Actually, I’ll send you TWO free books. The second one is called “The Good, The Bad, and The Ugly of Customer Testimonials’, and tells you exactly how to produce your own customer testimonials from your raving fans.

This is part of our tenth anniversary celebration. There’s lots more to come, so be sure you subscribe to my YouTube channel, or Follow me on Facebook.

–That’s a wrap.

IF YOU MADE VIDEOS IN 2018, FOLLOW THESE STEPS RIGHT NOW


Frankly, I hate resolutions. I resolve to be different. How’s that?

But the new year is a time of renewal, and if you have videos that you’re hosting on YouTube, there are some Start-Of-The-Year chores you should do to keep your content relevant.

1. Review and update the titles of your videos. Your video titles should be engaging, include keywords, and reflect your message and goals. If your marketing strategy has changed in the past 12 months, maybe you should reflect that in your video titles. Titles are easy to change from within your YouTube video manager. Try something to get visitors to click. Some of the words that show up big in search include: How To, Steps, Tutorial, Best and Funny. Can you include or re-write a title to include those?

2. Review and update your video descriptions. Start with your website in the description field. Make sure it’s a page that reflects the subject of your video. It may not be your home page. YouTube allows 5000 characters for a video description – that’s about 800 words. Be sure your keywords are towards the beginning of the description. And yes, you can add hashtags here.

3. Review and update any tags. Tags don’t show up when the video is being played, but it definitely helps in search. Use one word keywords. Use multiple word key phrases. And don’t leave out generic tags, like your city.

Time to get some fresh eyes on your content. These steps can engage more viewers, and make your videos show up in front of more of your prospects.

–that’s a wrap

Ron Harper is the founder of Videos On Your Website, a Cincinnati digital marketing firm specializing in video web content for businesses. Get a FREE Video Buying Guide at Videos ON Your Website – Cincinnati and Dayton Video Production Guide.

I’VE STOPPED PRODUCING TESTIMONIALS


It happened again: A client came to me with the idea of producing a series of customer testimonials. Another video producer had already shot one testimonial with one of his best customers. I watched it.

The testimonial – let’s pretend it was for Fred’s Lawn Service – shares the time when Fred summed up his service in one sentence.

“That’s when I knew that he understood me,” the testimonial says.

With that one sentence, Fred won over a new customer. It’s a golden, pivotal moment, and one that every prospect should hear. So what’s wrong? – That moment occurred more than three-fourths of the way thru the video!

It’s a three minute video, so statistics show that most of the viewers have already stopped watching. It’s called Burying The Lead.

Many video producers don’t take the time to find those golden moments. They shoot the footage, maybe make a few linear edits and they’re done.

Testimonial videos can be one of the most powerful things that you can invest in. But if the message doesn’t get thru, it’s not going to bring you more customers. That’s why I’ve stopped producing them.

I produce YES-timonials.
There’s lots of things that go into making a YES-timonial. The most important one is knowing the stories and the phrases that trigger the buying impulse in prospects. My experience in broadcasting, working with every imaginable category of business, along with nine years of producing successful business videos, is why I can make that claim.

Want to know more about video YES-timonials? Let me send you my FREE e-book. Then, let’s have a conversation about your business.

–that’s a wrap.

The Cincinnati Dayton Video Production Buyers Guide


Planning a Video Shoot in SW Ohio? Use these tips:
Maybe your customers, or a vendor, or even a business coach has told you that you should have one or more videos on your website. Or maybe you’ve decided that you could use a training video instead of finding time to teach the same things over and over. What do you need to produce your marketing video? Your first big step should be finding a Cincinnati video production company. Let us make it easy for you with these practical tips.
Most small business owners have their hands full with just the day to day business. Even larger companies need advice on shopping for a production company. Sure, somebody could shoot something with their smartphone, or a consumer video camera, but the last thing you need is something that looks amateurish and isn’t even functional. Should creating a video be a big Hollywood-like production, or are there smaller, boutique creative firms that understand your business and can guide you each step of the way?
That’s why we’ve created this guide. Of course, we’d love for you to just hire us, but there are a lot of Cincinnati video production companies. We want to help find the right one for your project.

Why Should You Get Bids From Multiple Production Companies
Each one is different. Some are big; some are small. A few can actually help with scripting and show you what to do with your video afterward. Others might shoot weddings as their bread and butter and only produce corporate videos on the side. One of the biggest differences is equipment and the people who know how to use it. This goes not only for cameras and the stuff you see, but editing platforms, and the stuff you don’t see.
When you take these things into account, you can understand why looking and two or three companies will give you a better sense of what you need for your project. It may even spark a new idea or two.
A big budget production can mean multiple cameras, a large crew, fancy equipment that arrives in semi trailers. If that’s what you’re planning, you’re going to need a big video production company that you can hire, and then get out of their way.
On the other hand, if you have a story to tell, a factory tour, or just some compelling customer testimonials then you won’t need the complicated production gadgets. In this case, a smaller company could take care of your needs.
Here’s how to begin

Tip #1: Look at their samples
Most production companies, whether large or small, will have samples of their work on their website.
One of them will be the “sizzle reel”. This is simply a highlight video… a compilation of some of their neat shots. That will be them putting their best foot forward.
They should also have samples of actual client productions. If they have a samples or portfolio page, see if a variety of businesses are represented. If there are three videos for the same client, you may want to see what they do for other types of businesses. See if a business similar to yours is there.
Beyond the actual demos, see if that production company has produced something for… themselves. That make sense, doesn’t it? I mean, would you want your website designed by a company that doesn’t build their own website? Then why wouldn’t you want a video production company that doesn’t produce a few “About Us” videos?

Tip #2: Due Diligence
Once you’ve narrowed down the list to a few companies with videos you like, you’re going to want to vet them.
Is there a client list? Who has hired them in the past? Could one of them be a competitor of yours? Do they mostly work with Fortune 500, medium-size companies, micro-businesses… see any companies that seem to be about the same size as your business? Are there any in related industries?
At this point cost may also come into play. And you’ll find that most production companies don’t list any prices. The reason for this is that each project has its own unique challenges and budget
Still, if you’re a small business owner, you may be on a limited budget. That’s one of the reasons we’ve created video production packages for one-time, or multiple productions. We can price out the basics, and then get with you to take a look at any special needs or add-ons for your video.
So for each production company you want to look at, get on the phone and talk to them. While you’re at it, pay attention to how their phone is answered and their demeanor while talking to you.
While they’ll ask you a bunch of questions for your price quote, you should ask some as well, like:
• Is there a minimum cost?
• How do they charge? By the hour, day, video length?
• Make sure to ask if they’ll give you a fixed price, or will it change depending on how the production goes?
We have clients who were burned by production companies in the past. They thought the price was fixed, but things were added during the production process (extra shoot days, special equipment, more post-production time) and next thing they knew the price had skyrocketed.
It’s okay if it’s not a fixed price, but make sure the production company will agree to talk with you in advance of any additional expenses.
• You need to know what you’re getting for your money.
• Will they brainstorm with you? Will they come up with creative ideas and help you write them, or will they simply shoot and produce and be done with it?
• Ask about their process. Find out what’s involved, how long will the production take, and what is the approval process?
• Are revisions included in the price? If so, how many rounds and are there deadlines?

Tip #3: Getting it in writing
You’ve watched some sample videos and demo reels, you’ve found a company you can work with, and you have come to an agreement on price.
Some companies will put everything into a formal proposal. Others may leave the details in the contract. Whatever it is, make sure everything you’ve discussed is there. No one wants any last minute surprises. While I’m at it: have some respect for both the production company and the process. If they offer one round of revisions, don’t hold out for unlimited revisions with no increase in price.

Congratulations
You’ve Selected Your Cincinnati / Dayton Video Production Company
I hope I didn’t overwhelm you. There is a lot of factors that go into making the decision, but it’s all worthwhile. And now that you have this trusted guide, the process should be much easier.
And the good news? At the end… you’ll have a compelling message and a marketing edge that will work for you and your business 24 / 7 / 365.

–that’s a wrap
(c) 2018 Ron Harper Creative, llc

Customer Testimonials Become Yes-timonials With Video

Many websites have testimonials. If someone is in the service industry, or one of the trades, it’s simple to take a couple of lines off of a comment card and post it. Many of those choose only to identify the customer by first name and last initial. Then the question becomes: Is that testimonial compelling enough to close a sale? I can tell you from experience it is not.

Your customers have a story to tell about their relationship with you. That story should not only show the connection, but it should have emotion and together, those factors can help prospects form a deeper connection with your brand. You can turn those ordinary customer testimonials into YES-timonials with a well-produced video. Each video must have three things: 1. Credibility, 2. Relatability, 3. Full Disclosure.

The word Incredible actually means Not Credible. I’ve written before about the service where you can get actors to rave about your product or service on video. Their acting is over-the-top, and they’re too polished. How can that be at all credible? Trust and believability is established within a few seconds of listening to someone. If they are credible, you’ll want to keep listening.

The customer must be relatable. They should be in the same demographic as the target customer, and they must look and talk the same as well. There is one testimonial I see a lot with a couple of women from Wisconsin raving about a certain website. Their stats show that they do very well in the Midwest, but their customer base is almost non-existent in Tennessee, Georgia, Arkansas and Texas.

There must be full disclosure. Did you know that many products give out samples to professional reviewers? They must report it if that is the case. Some do not. Full disclosure also extends to the customer’s name. They can’t be listed as “Bill R.” And that also means they must sign a waiver and agree to have their name listed under their testimonial

I recently produced a series of video YES-timonials for someone who advises folks on retirement goals. We had one from a CPA who described how he went from a skeptic to a raving fan. We produced another one targeted at Millennials. The messages are compelling and make you want to find out more.

Videos are six times more likely to be shared than a photo. And Forbes says 64% of customers are more likely to buy a product online after watching a video about it.
If you’d like to learn more about making video YES-timonials, ask for my e-book and learn the good, the bad, and the awkward of having to do it yourself.

–that’s a wrap.