All posts by Ron Harper

The Videos On Your Website Exercise Program

Who Uses Video, , , ,

Tired? Overworked? Let’s get you and your business moving with the Videos On Your Website exercise program. Ready? 1 – 2 – aaand 3

Stretch (your budget) Unlike advertising, videos don’t vanish after they are consumed. They’re right there working for you 24/7. Not only that, but they can get passed around to others who may not be familiar with you. Sharing is why you want a compelling video with a message.

Crunch (the numbers) Internet Retailer says ecommerce sites that use product videos sell  45% more product. And 73% of email marketers say using video has increased their clickthrough rates.

Heavy lifting (made easy) When it comes to getting to the top of search engine rankings, nothing is better than video. Forrester reports that websites with video are eight times more likely to make it to the first page of search results.

Kick (your marketing plan into high gear) Use videos on your website, on your blog, on Facebook, Twitter, YouTube, LinkedIn. Did you know you can create a QR code that will lead your prospects straight to your video page!

Jog (your prospects’ memory) Nothing is better than video for building trust, loyalty, and telling your story. 80% of American consumers head to the web when researching a product or service. If your competition has video and you don’t; the competition wins!

Don’t  Sweat. We’ll help you develop some great ideas to make your video tell the story your customers are looking for. We write, shoot, edit, do all the post production – like adding graphics, music, and voice, if needed – and we can show you how and where to upload your video for maximum response.

And relax.

-that’s a wrap.

 

What To Do When The Competition Starts Using Video

DIY ?, Who Uses Video, , , ,

Hopefully, you do some sort of competitive intelligence on companies that are in the same business as you. . That means among other things, checking their website with about the same frequency as you look at yours.   So what happens if one day you go to the competition’s website, and they have a video?

A marketing and SEO expert commented in an article just last month: “If the competition is using video and you’re not, the competition wins”  That’s pretty straightforward. That video will start showing up in searches in a matter of hours.  Probably before that even happens, they will blog, and Twitter and do whatever else they can to spread the word and get it watched.

Ok, so what if the competition starts to use video, and you’ve had one for awhile?What then? First – take a really critical look.

  • Who’s message is more clear?
  • How’s the sound quality and the lighting of the video?
  • Is it just a self-shot talking head, or Are there compelling images that move the story along?

Production values do count. But what it really comes down to is: Who is telling the better story? Who is more likely to be found in the search engines? With the proper keyword tagging and placement, even if your competitors rank higher in a Google Search, YOU CAN STILL HAVE THE UPPER HAND WITH VIDEO.

Now the score is one and one. You each have a video. Here’s where you step up the game: Do more. Really communicate. Put your customers, your staff even your vendors on video and post them everywhere.  Once you start building that library strategically, the competition won’t know what hit them.

 

That’s a wrap.

 

What I Did Today

Behind The Scenes, Who Uses Video, ,

At 7:30 this morning, I was sitting in front of the DMV waiting for them to open so I could renew my car’s registration. Yes, I was first in line! Amazing.  Also in front of the door: the latest edition or other of a yellow page book. After I had been there ten minutes, others started to arrive. One woman, bent on ingratiating herself with the state employees, picked up the book as if she was ready to present it when the doors opened.

“Does anyone still use those things?” I asked.

The woman looked down and said, “Well, I don’t anymore. I was on the web to see what time the office opened this morning.”

Exactly what I’ve been trying to tell people.

My wife doesn’t even let the Yellow Pages, or similar tomes in the house anymore. They go straight to the recycle bin.  We find out the stuff we need to know about businesses on the web.

Later in the day, I discovered I needed a new thingamabob. I went online to do my research and find out which stores had what. I found one manufacturer with a video about his product. I watched the whole thing. Then I wrote down the model number to see if I can find one in the store.

Towards the end of the evening, a friend sent me a link to a company he wanted me to check out.  The site was only a logo, and a list of what they sell.  There.Were.No.Other.Pages.  So basically, it was an internet business card.  I would have loved to have found out more about this business, but they had no content.

I look at a phone book, and wonder how much money is being wasted there. Those ads are expensive. And no one is reading them!   There are companies on the web who have nothing but their name on their website.   How many of these folks are YOUR competitors?  Now you know something they don’t.

Videos are not cutting edge. They are accepted, searched for, and watched thousands of times every minute.

Imagine your business having more customers, staying longer and becoming more engaged with your brand.

-That’s a wrap.

 

How To Know When Long Is Too Long

DIY ?, Uncategorized, ,

Ok, so I’m watching a webinar about how to use video to better engage with customers – pretty appropriate for me, right? The presenters hit a lot of topics, and one of them was how long should your video be?  The consensus was two to three minutes, which I totally agree with.  They talked about the “drop-off rate” that’s the point at which your video stops being interesting to whoever it is watching it.

The webinar was an hour long.  I stopped watching at about 20 minutes. Why?

Reason #1:
Camera movement for the sake of movement.  There was one camera and two people. The camera would zoom in to one of the presenters, then pan over to the other presenter before zooming back out again. There was no purpose to the movement. And it didn’t keep me from getting bored.

Reason #2:
The presenters didn’t plan out what they were going to say. There were a lot of Ums and You Knows, and when the host asked a direct question, the guest could not give a direct answer.

Isn’t it funny that when people like this talk about the need for video to be compelling, that they fail to be compelling themselves.

I once had a jewelry store owner tell me why she started her business. She was not only compelling, she was spellbinding. That kind of story edited to the right images will keep people watching.

How long should YOUR video be? When Blendtec did the “Will It Blend Iphone 4” video, it ran almost 4 minutes, and has grabbed over 3 million views.  But after 60 seconds of a talking head, some folks can’t click away fast enough.

How do you want to tell your story? Consulting with a professional may be one way to make that story something your visitors will want to watch.

That’s a wrap.

 

5 Lines From Field Of Dreams That Explain How To Use Video

Uncategorized, Who Uses Video, , ,

Yeah, it’s a classic baseball movie. Ray Kinsella learns a great lesson. But if you listen closely, the Voice may also be telling you how to increase your sales and your expertise in the minds of your customers with video.

1. Voice: “If you build it, he will come”

Especially now, after the Google Panda update, content will get you noticed. Using videos makes websites more likely to show up on top of organic searches. Not only that, but when a visitor lands on a small business’ page with video, the 2nd most popular behavior is to click the video.

2. Ray: “Don’t we need a catcher?”
Shoeless Joe: “Not if you get it near the plate, we don’t”

You know that when a website has a video, the conversion rate is higher than a website with no video.  But that video doesn’t even need to be watched. Just the fact that it’s there makes a difference in the conversion rate.

3. “This is my corn. You people are guests in my corn”

In the movie, it’s Ray speaking.  For this instance, it’s your website visitor. Your video is a guest in his browser. So, get rid of the auto-start, and make sure your message isn’t sales-y. Most likely the visitor got to your site because he is trying to solve a problem.  It makes no sense to show your latest TV commercial.

4. Mark: It is true. You don’t know the first thing about farming.
 Ray: Yes I do. I know a lot about farming. I know more than you think I know.

Show off what you know. The more your show your expertise, the more your visitors will consider you the authority in your field. Studies show that websites with at least three videos are considered authorities.

5. Voice: “Go The Distance”

See above. And don’t stop. Keep updating and upgrading your videos.

 

That’s a wrap.

 

25 Things You Probably Didn’t Know About Videos On Your Website

Behind The Scenes, DIY ?, Uncategorized, , , ,
  1. Want to DIY? We can consult with you for a better look
  2. We’re ready for HTML5 are you?
  3. We also have a voiceover studio, and we do VO around the world
  4. We always bring more than we need
  5. We arrive early 95% of the time
  6. There’s never enough light
  7. We own three royalty free music libraries
  8. We know some really talented web designers
  9. We know some awesome marketing experts
  10. We’ll be adding more experts on the Video Secrets page very soon
  11. We were the first to totally specialize in small business videos for websites.
  12. We always try and add a little showmanship
  13. We know some really cool video tricks
  14. We also know what NOT to do
  15. We can help you relax on camera
  16. Watching other folks’ videos with bad sound and bad lighting drives us stark raving crazy
  17. You can fix bad sound and bad lighting if you know how
  18. We put our name on our work
  19. Our first website went online in 1995
  20. We’ve never been to Vegas, but the name of our editing software is Vegas
  21. We know the most important thing to put first in your YouTube description
  22. We have web pages on our site dedicated to different business categories
  23. Bob Parsons, the CEO of GoDaddy likes our videos
  24. We have a 230 square foot green screen ready to go
  25. We learn something new with each project.

 

Have You Seen Our Coupon?

Uncategorized, Who Uses Video, , , ,

There’s one store close to my house that I frequent – not every day, maybe every two weeks. I was there today, and noticed the hand-written sign on the front door?

Have You Seen Our Coupon?

Under it was taped one of those coupons that are printed on the backs of grocery receipts. In making conversation with the store clerk, I discovered that the coupons had been out about a month, and no one had used one yet.

These folks spent a sum of money for a vehicle which they believed would cause increased traffic to their store. Since nothing happened, their feeling about this form of marketing will soon be, “I tried it and it didn’t work.”

It doesn’t matter that there could be other factors at play: the offer wasn’t good enough, the design wasn’t eye catching, the weather was too cold..any number of things.

Their investment in that coupon and its distribution ends when it’s no longer being printed.

That’s advertising.

 

What if you had a creative message that you owned? One that worked for you 24/7/365.

What if you didn’t have to ask your customers if they had seen your message; you’d know because they’d be buying from you?

What if you had something that the competition didn’t?

What if you had a message that connected with customers and prospects

What if that message was something your prospects had been searching for?

That’s web content.

 

Videos On Your Website can help you build a library of web content so that you become the expert, and they will choose your business to answer their questions and solve their problems.  No coupon needed.

 

That’s a wrap.

 

 

6 Lines From The Godfather That Explain Why You Should Use Video

Behind The Scenes, Who Uses Video, , , , , , , , , ,

Just in time for the Oscars. Ready?

“Why didn’t you come to me first?” (Websites that use video convert visitors faster and easier.  A good category is Attorneys. Well, maybe not for the Godfather, but for our purposes – Studies show that folks will search an average of 7 websites when they are looking for an attorney.  But when there’s video, that number drops to 2. )

“Make them an offer they can’t refuse” (Video makes content they can’t refuse.  A compelling message about your company will keep visitors on your site longer. Videos can also very easily enhance your credibility. Companies with three or more videos on their website are perceived as the authority.)

“I need a man who has powerful friends” (The neatest thing about video is that folks can share it with their friends.  Make something WORTH sharing. People don’t search for, nor do they share commercials – so don’t make one. The hardest thing about video is coming up with great ideas. That’s where we can help.)

“My client promises to make that trouble disappear “ (With video you can not only show the features and benefits, but you can have your customers tell their story too. That’s called a testimonial, and man, do they work!)

“Times have changed. It’s not like the Old Days, when we can do anything we want.” (Yep.  Here in the digital age, customers are more informed. They WANT to be engaged. They don’t have a lot of time to read everything you want them to read.  So, say it and show it in a video. Or better yet, a series of videos.  Not to worry. We can have you communicating 21st Century style in no time.)

“And let me be even more frank, just to show you that I’m not a hard-hearted man, that it’s not all dollars and cents.” (Customers, especially the tech-savvy under 30s, want value. If you’re a plumber, do a video on how to fix a sink.  An accountant? What are the top deductions that many folks miss?  THAT’S content. It’s content that can be used. Content that they can’t refuse.

NOT to use video can be a website’s kiss of death.  Let that happen to the other guy. Wise up and start putting Videos On Your Website now.

Or just call us and fergitaboutit.

That’s a wrap.

5 Lines From Sleepless In Seattle That Explain Why You Should Use Video

Who Uses Video, , , , , , , ,

Well, it’s Valentine’s Day. Not the holiday you think about when video production comes to mind..(Wait a minute..OK. No, don’t go THERE. That’s an entirely different blog..) I just thought it might be fun to take a classic Valentine movie like Sleepless In Seattle and see if I can make some of the lines relate to using Videos On Your Website.  Ready?

Jessica: H and G.
[Sam peers back at her]
Jessica: Hi and goodbye. A quick entrance and exit. Unfortunately, that’s what happens on most business websites. If the visitor can’t find what they’re searching for, or if there’s nothing there to engage them, they’re gone.  Websites with video hold visitors longer. The average time spent on my clients’ sites is six to eight minutes.

Sam Baldwin: Well I just want somebody I can have a decent conversation with over dinner. That’s what your prospects and customers are looking for, too. Well, maybe not over dinner, but they do want to connect with products and brands they know and like. Back in the day, before the Internet, you’d be hard pressed to find a way to reach out to a large company. Now with blogs, Twitter, Facebook, AND Videos, customers feel like they have an advocate inside those companies.

Jonah Baldwin : Thanks for dinner. I’ve never seen potatoes cooked like that before. Let’s talk about being unique. With every other accountant, doctor, landscaper, or restaurant having a website these days: what really sets you apart? The best way to tell that story is with video. Show your customers how to something they’ve never done. Show what your product does that the competition doesn’t. Be memorable. Be compelling.

Jessica: If it’s in the computer, they believe anything. Some businesses believe that. Hopefully, the ones that do are your competition.  I’ve seen websites that literally have not been updated in 5 or more years!  Their only purpose is to be an online brochure. Copy may be wrong or outdated. Websites that are updated on a consistent basis get more “points” with search engines. Websites with videos can get a big boost in their search engine optimization. And, it’s been shown that companies with three or more videos are thought of as experts by their customers.

Jonah Baldwin: In the movies, women are always scratching up the men’s back and screaming and stuff.
Sam Baldwin: How do you know all this?
Jonah Baldwin: Jessica’s got cable. I don’t know how much Sam trusted Jessica after that.  Trust is a big issue.  If you’re a company who has to perform their service in a customer’s home, they’re not going to hire you unless they trust you. With video, they can meet you and your staff before the work is done. Put your best face forward. The transparency of your company and the trust it instills in customers depends on it.

There are as many whys and ways to use video as there are websites. Every project I’ve done for the past two years has had a different twist. But one thing is certain: video has been the most added element to websites for the past two years.  Call me and let me show you the success stories.

That’s a wrap.

There Is No Trophy For Second Place

DIY ?, Who Uses Video, , , , , , , , , , , ,

My wife loves to read. Both of us could browse thru Barnes & Noble or Borders all day.  But she rarely buys from them. Instead, she browses Amazon.

There are some items that I don’t bother shopping for at all.  I just look on eBay.

There are many places to buy books online. Ask someone, and see if Amazon isn’t the first thing on their minds. Same with auction sites.  Same with a lot of business categories. (Kleenex instead of tissues, Xerox instead of copier, PingPong instead of table tennis).

When you’re first at something, you can pretty much “own the franchise”. And when you can do that PLUS be outstanding at connecting with your customers, you can reach that Top Of Mind status reserved for the Amazon’s, and eBay’s and Zappos.

How many of your competitors are using video? If you said none, that’s your chance. It doesn’t matter if you are B2B or B2C. Your customers and prospects are searching for what you have to say.  Video was the most added feature to websites in both 2009 and 2010.  If you don’t know whether or not your competitors are using video, find out. Do it now.

Building your authority and your expertise should be one of your major goals this year.  If you’re in a business in which customers need to place their trust, you can’t afford to go forward without shoring up that trust with all of the compelling stories you can tell with video.

Hopefully, you can be the first.

That’s a wrap.